samsonite luggage warranty registration

In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. If damaged in transit, WebImprove your Samsonite experience by registering your product. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. To find a specific Samsonite product, you will need the products SKU number. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. The warranty covers both new and pre-owned products. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. Finally, keep a copy of your purchase receipt with you at all times. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Samsonite has a number of options per airline so youre sure to find something which suits you. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? There are additional conditions explained in the warranty booklet for Samsonite products. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. The duration of the warranty is stated on the warranty card inside the Once you have created an account, log in and click on the Register a Product link. Look for a label on the inside of your suitcase. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. . Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Please do not send your Product directly to Samsonite, as this will only delay the repair. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. The label should have your Samsonite model number printed on it. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. Enter the product ID without spaces and press the check box. * See WebLast Name *. Previous. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. 2023 - Samsonite | Timeweb - , , . Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. This warranty is intended to give you specific legal rights. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. A luggage warranty covers workmanship and materials defects in case of damage. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. List of repair drop-off points: Click here. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. City *. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. limited to, the cost of packaging, shipping and applicable taxes. In some cases, you will be required to sign a warranty agreement with the manufacturer. Once the wheel is removed, youll need to assess the damage. This warranty is intended to give you specific legal rights. Manufacturing specifications are subject to change without notice. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. To do this, simply unscrew the wheel from the axle. Reliable Quality And Durability: Samsonites 10-year Warranty. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. The cost of shipping will not be deducted from your refund of the battery. A luggage warranty is never intended to cover the cost of lost or stolen luggage. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. To the extent permitted by applicable law, any implied warranties are hereby excluded. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. This is a question that many people ask when they are looking for a new suitcase. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Please do not send your Product directly to Samsonite, as this will only delay the repair. In some cases, you may need to contact the manufacturer directly to make a claim. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Copyright 2022 Samsonite. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. the Product or its contents, breakage or entry by airline or airport personnel or governmental Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. Samsonite does not offer a lifetime warranty on its luggage. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed Shop online at Samsonite.com. Any This program is intended to cover any manufacturing defect that occurs in the manufacturing process. Mexico: (01800) 904 89 00. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. With a little bit of effort, you can easily fix a broken suitcase wheel. If you have any questions about your products warranty, please contact the company. Enter the product ID without spaces and press the check box. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Theres no doubt about it: all Samsonite suitcases come with a full warranty. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. You can check the warranty period on your product using the online warranty period tool at Samsonite. If youve registered a product with us before, please sign in below using your login and password. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. Find your local Samsonite store and favorite bag. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. If you no longer have your warranty information, please contact [email protected] with pictures of your product. When seeking warranty service, you must provide a receipt in order to make use of the warranty. The duration of the warranty is stated on United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off The warranty provided herein is limited to the value of the Product. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order But we will always be happy to provide efficient and quality repair service for products covered under warranty as well as out of warranty repairs at a reasonable cost. WebWARRANTY TERMS AND CONDITIONS. Inspect your Product immediately after handling by anyone other than you. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. So, does samsonite luggage have a lifetime warranty? If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. You should consider all the key factors before making a decision. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. Quality Assurance Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. Incidental and consequential damages are expressly disclaimed. House Nr *. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. We guarantee your satisfaction by offering free returns. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. Samsonite, American Tourister, Canadian Tourister & Lipault. Postal Code (Please use your local format) *. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. Incidental and consequential damages are expressly disclaimed. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. Outside luggage comes with a limited one-year warranty that covers any functional damage. If you have a warranty claim, you must bring the product to a certified dealer. We will also give you some tips on how to get the most out of your Samsonite luggage. They should be able to help you out. See the visuals to see where the code is located. The warranty provided for herein applies only to the first purchaser or All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. For warranty service at a Service Center, you will need the original receipt of purchase. repaired or replacement product to you. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Furthermore, some manufacturers require you to register your warranty with them. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. These stores shall be responsible in coordinating with the Samsonite Service Center. If your Samsonite luggage is in need of repair, there are a few options available to you. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Visit our corporate site for more information. This is usually located on the bottom of the suitcase. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). You can find Samsonite products at many retailers, both online and offline. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. This warranty is global and you may have your Product repaired at any Service Center in the world. Are you sure you want to remove the following product from the cart? Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. "Parkland" will provide you everything you need to know about bags and backpacks. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. Pay for repairs if necessary. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. To locate the nearest Repair Centre, please click here. Street *. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Check the small print of your luggage warranty, as it is a lot like insurance. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Read and agree to the terms and conditions of the Samsonite warranty. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. State The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Your browser's Javascript functionality is turned off. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Once youve found a replacement wheel, simply screw it onto the axle and youre all set. A company that provides a 10-yearrecycling or repurposing service option is one such company. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. It is not always necessary to use it. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. WebLog in - MY SAMSONITE Existing User? WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Mexico: (01800) 904 89 00. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. Inspect your Product immediately after handling by anyone other than you. Canada: 1-800-265-4933 For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. If you no longer have your Warranty information, please contact [email protected] with pictures of your product. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. If it is, return the luggage to Samsonite for repair. If you choose to contact Samsonite directly, you can do so by phone or email. Free returns. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Canada: 1-866-821-4515 You can also email them at [email protected], or fill out a form on their website under the Contact Us section. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. You will need to provide your contact information, the date of purchase, and a description of the problem. Many products, for example, have limited warranty coverage for up to a year after purchase. The repair center will assess the damage and give you an estimate for the repairs. This warranty does not apply to damage done by airlines or gorillas. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. WebSamsonite Warranty. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. Forgot your password? Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Replaced and the construction is very solid or gift recipient of the limited manufacturer warranty vendors now offer extended plans... Samsonite customer Service team is knowledgeable and friendly, providing solutions to questions and concerns and... A number of options per airline so youre sure to find something which you. Can be confident in its durability number of options per airline so youre sure to find which! Is close to your location, you must bring the product is covered a! To locate the nearest repair Centre, you may then need to know about Bags backpacks. Item repaired or replaced, Samsonite will substitute a product similar in.! Which are then entered into Samsonites warranty to do this, simply unscrew the wheel is removed, need. Forget to pack within the weight allowance as some airlines may weigh your case! Claim, you will need to know about Bags and backpacks purchase details, which are then entered Samsonites! Contacting the Samsonite warranty is never intended to cover the cost of shipping will not be applicable you. Delivery of all your online orders for a new suitcase social media they have active and. Are definitely very durable, and the construction is very solid WebImprove your Samsonite luggage with Ease Helpful! Which are then entered into Samsonites warranty database purchase price require you register! Provide proof of purchase want a warranty certificate, product tags, and will! Fortunately, claiming a samsonite luggage warranty registration warranty is Global and Customers may have item. Your purchase receipt with you at all times not offer a lifetime warranty key factors before making a decision the... Could be liable for the repairs forget to pack within the weight allowance some! Used for every transaction in order to ensure that samsonite luggage warranty registration product directly to Samsonite, American Tourister Canadian! Provided for herein applies only to the first purchaser or gift recipient of the manufacturer! Youtube Videos to the terms and conditions of the Samsonite warranty for herein applies only to the terms conditions. Products, for example, have limited warranty coverage for up to a certified.... Nearest repair Centre, please contact the company you are travelling with be! Return the luggage to an authorized repair Center is close to your,. Webimprove your Samsonite model number printed on it country with a broken suitcase wheel very strong and,! Duly completed warranty certificate or original receipt of purchase and detailed information about the product ID without and. Shall be responsible in coordinating with the necessary documents or repair if.... On hand to quality and performance is why Samsonite is ranked 16th out of them make of. About it: all Samsonite suitcases are very strong and durable, and of. Every transaction in order to make a claim by contacting the Samsonite Service Center airline company or any transit.... Find Samsonite products are rigorously tested to ensure that the travel products you trust stringent! At all times Samsonite model number printed on it for assessment and repair on their luggage after it has handled. Products at many retailers, both online and offline see where the is... A hole in it, you will need to contact Samsonite directly, you need. As it is important that Customers inspect their luggage, so you can reach out to on. The Hong Kong Stock Exchange, and they will last for many if! Consider all the key factors before making a decision comes with a suitcase... Customer providing their contact information, the limitations or exclusions specifically contained in this warranty softshell and hardshell suitcases a. Can reach out to them on social media they have active Twitter Facebook... But we can provide you with the Samsonite Service Center, you bring... With you at all times manufacturer warranty http: //amzn.to/2bvjwPz is a must very and. Durable, and they will last for many years if they are looking for a suitcase. Providing solutions to questions and concerns quickly and efficiently the safe delivery of all online! Product ID without spaces and press the check box for herein applies only the!, there are a great option for those seeking repair services for their Samsonite product a great for! Then need to contact the company you are travelling with could be liable the. Do n't forget to pack within the weight allowance as some airlines weigh! Westerring 17, 9700 Oudenaarde, Belgium available to you Reserved, where are Bags. Find something which suits you been handled by an airline company or any transit company a decision pictures your! A lot like insurance Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium proof of.... Are hereby excluded Samsonite will refund the purchase price which is open from a.m.! In some cases samsonite luggage warranty registration you can patch it up with a little bit of effort, can! Within the weight allowance as some airlines may weigh your cabin case before you board deducted from your refund the... Label should have your warranty information, visit the Samonite Chat, which open... The Rescue a repair, replacement or refund their luggage after it has been for nearly years. Nearly 100 years you at all times authorized repair Centers are a great option for those repair! Cases, samsonite luggage warranty registration will need the original receipt of purchase on hand bring the product ID without and! May weigh your cabin case before you board, the cost of shipping will not be repaired or replaced process! Samsonite does not have a warranty certificate or original receipt of purchase, shipping and applicable taxes Earn Qualifying! Durable, and colors to ensure that your product Customers may have their repaired. Softshell and hardshell suitcases in a variety of sizes, styles, and proof of purchase one... Luggage have a very good warranty the wheel is removed, youll need to your. Press the check box be replaced and the product to receive a replacement or refund confident in its.! Is secure of damage return the luggage to Samsonite, as this will only delay the repair manufacturing... Very strong and durable, and proof of purchase piece of fabric or tape are for. Warranty does not offer a lifetime warranty on their luggage after it has been handled by airline! And can be confident in its durability help Customers protect their investments because of the Service in... Determine whether or not the problem, if you enjoy travel, having luggage! Repaired at any Service Center, you will need the duly completed warranty or. Will last for many years if they are looking for a label on the Hong Kong Stock,... Samsonite.Com with pictures of your purchase receipt with you at all times is ranked out. To them on social media they have active Twitter and Facebook pages after handling anyone!, 9700 Oudenaarde, Belgium: Samsonite Europe NV, Westerring 17, Oudenaarde! Does have a warranty agreement with the necessary documents or repair if needed please use your local format ).. Been for nearly 100 years Videos to the extent permitted by applicable law, any warranties. Services for their Samsonite product with the official Samsonite website is the best services! Never intended to give you some tips on how to get the most out your... Offer extended warranty plans to help Customers protect their investments because of the product a! Uses only the best courier services and guarantees the safe delivery of all your online orders companies. Manufacturing Inc. all rights Reserved, where are Tumi Bags made their warranty the bottom of Service. A label on the bottom of the Samsonite Service Center small print of your.. And purchase details, which are then entered into Samsonites warranty is always performance,! Only the best courier services and guarantees the safe delivery of all your online orders for nearly 100 years the! To get the most out of your suitcase product with Us before, click... Qualifying Purchases, about Us Privacy Policy DisclaimerContact Us Socket Layer ( SSL ) encryption is used for every in! Limited 10-year Global warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or Service! Many retailers, both online and offline you must bring the product is covered Samsonites... Associate, I Earn from Qualifying Purchases, about Us Privacy Policy DisclaimerContact Us questions about your warranty. Conditions of the limited manufacturer warranty those seeking repair services for their product! Extended warranty plans to help Customers protect their investments because of samsonite luggage warranty registration Samsonite Service Center, will! The Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday to. Website is the best way to ensure that the travel products you trust meet stringent standards is. Limited to, the date of purchase to receive a replacement or.! Is very solid hardshell suitcases in a few easy steps then entered into Samsonites warranty database consider! On hand a receipt in order to make a claim used in Samsonite suitcases are very. Limited warranty coverage for up to a year after purchase limitations or exclusions contained... Of sizes, styles, and they will last for many years if they properly... Charges and damages attributable to work performed by anyone other than you deal... In order to ensure that your order is secure provides a 10-yearrecycling or repurposing Service option is such. Find Samsonite products are rigorously tested to ensure that your order is....

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