The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. Contact please. My bank gave it back to me and they filed it with Selene to get their money back. Selene Author August 29, 2022 Blog The State of Post-pandemic Loss Mitigation Facing Servicers According to a report released by the Federal Reserve Bank of Philadelphia, around 2.15 million mortgages were in forbearance or past due as of April 7, 2022. I made a quarter million in profit. Selene does not use text messages to request or collect payments from consumers. COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. They have no interest in helping anyone. "E R{&9621}~ |w3foIw"E}O?#_.4%+7HEH0%Z}@`h'S{pAr!RzU.> ^R69b{`_;Z>. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. Financial planner in West Deptford Township, New Jersey. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. Where do we start with this lawsuit. They mailed me a number of letters saying they denied my modification but requested more documents. For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. This destroyed both out credit and since we had been reported we were unable to refinance. Forged me to modification but I didnt sign. 1 0 obj Things were going smoothly with Selene until my house got flooded by Sandy. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. Claim it and get a lot of features. Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. I paid Rushmore Loan Management more money than Selene is giving my credit for. NJErma representatives tell them how much will disqualify you and your owed amount magically becomes an amount which disqualifies you. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. My sick cat and I dont have any place to go. This is a long and brutal process with a lot of complex twists. The mortgage was with Rushmore and then it was sold Selene Finance. Low and behold now that we have court on November 17, with acquisitions of criminal trespassing and and an eviction , my husbands record has been cleared. - Was first told it was mailed to us and that we cashed the check. Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. They fought me every step of the way. They said they will take if I go to Walmart on May 31st. CFPB I was on the phone for 40minutes. I hope there is a class action suit on this company, But I doubt it will happen. THEY WANT OUR PROPERTY. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. not enough originality. Selene instead applies that amount to my next months payment, contrary to my loan agreement. Selene finance is a private company based in Chicago. I encourage EACH of you to do the same. How can we find a reputable lawyer to file a class action? Please help!!! They just acquired loan from previous lender, Hello, Im a huge fan of you. I have yet to get confirmation in writting and they will not take the $30. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. They found my money in a limited escrow. Back last fall I reached out to Selene Finance and went through a loan modification. Selene finance settled all the claims brought against it in 2020. Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. 9990 RICHMOND AVENUE STE 400 SOUTH HOUSTON, TX 77042; Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. So I call Selene and I am told the lender was no longer willing to work with me my only option was to pay a full payment plus another half payment to catch up on the payment I had missed less than 15 days before, so February 2018 I managed to scrape up enough for the 1st payment at almost $1300. This is the kind of crap that pisses me off. I would and need to join selene lawsuit. I've also contacted my states Governor, both Senator's and my districts congressman. However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. Not sure where that's coming from since the loan and escrow are both current. I had a loan modification through BOA. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. Loosing the hearing I ended up paying over 65000.00 to save my home. This will surely increase the credibility of your complaint. Because my escrow account was in the negative and this was to get it caught up. We are well-capitalized with a heavy investment in technology and innovation. Now my house is going to auction on June 16th. PLEASE Help The supervisors and managers was overworked because there was not enough of . for the borrower. Oh my goodness! <> Because the loan is under water, we can't re-fi on our own. The complaint has been investigated and resolved to the customers satisfaction. Tags: Forced Placed Insurance, Mortgage-Related Unfair Practices. We understand that your home is an important and valuable asset. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Claims Administrator: Rust Consulting. Selene Finance LLC. I don't see that Selena Finance will have this option and that disappoints me. Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. After reading all the complains against them. Once they find out the actual equity in your home they bully and try to force those that don't understand their rights out of their home. i only and number 1 selene not seleney. Same here. Can someone please help me!! Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. 9 branches of social science and definition For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Im in Tx and i need help on refinacing. My Name is Anthony Gomez, I am also a victim of Selene Finance, in very similar ways. We are prepared to discuss your situation and help determine the best course of action for you. There's also a $616.47 Corporate Advance charge. At best Selene is a poorly run company. Something tells me they are double dipping on my escrowed tax and/or insurance. I have filed complaints with the BBB and FTC. Find top employees, contact details and business statistics at RocketReach. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. Bank of America just sold my note to Selene, and that is not a typo. This has been the worst customer On or about 10-11-18 a payment of 391.21 was unauthorized and made for a payment using a SunTrust account ending in the last for numbers of 0871. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. Address: 100 Grove Rd #6, Thorofare, NJ 08086. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. Thank you. They would not give me back the money. I am in NJ - my head is spinning! I am 60 years old!! I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. I ignored the letter and threw it away. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. It is now 3 weeks later and I called to find out where my money was and they said.. "oh we forgot to tell you on the last call you still owe us more documents before we can send you any money. Selene Finance LP hopes that you and your family stay safe during this time. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. Once I finally got someone, she just raved about how great their company is even though the system wouldn't be updated until Monday with my account info. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. Selene Finance is full of deception and falisifing promises. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. I know have another late fee because payday isn't until Friday. I have a huge problem with Selene Finance with a transfer from Rushmore Loan Management. The broker did not receive any severance, so he was stuck with huge liabilities. I'm fortunate enough to be able to pay my mortgage every month, I just hope they take my money quietly, easily, and don't make it a hassle. Required fields are marked *. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. I am currently in the process of losing my house to them. I cant wait to sell my house so I don't have to deal with mortgage companies ever again. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. I had no choice 4 years ago other than to file chapter 13. they are the epitome of . En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. Want to join lawsuit, Similar things happened to me was transferred to Selene Finance in 2015, after Bank Of America approved me for loan modification trail period, had only one month left and was notified Selene was new service. The card was not authorized to have made the payment of 391.21 on or about 10-11-18. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. Thank you to everyone and anyone who can help with my situation. Fraudulent on a modification application that have been withdrawn before any parties agreement. I am not pleased at all! Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. And to have a chance to pay the mortgage amount with a aurthorized card. or (800) 621-FEMA (3362) for possible government assistance. Contact me please. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. It is destroying my credit. The title company has requested a pay off. Do you have Power of Attorney on her accounts and Finances. Also some dirty doings in the county locking my husband up again so as we wouldnt have an income to assume the mortgage.

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selene finance grace period