stubhub unable to fulfill

Many have been outright rude. Event is Sunday so I need to ship ASAP. when i try to make a new account with that email it says an account with that email already exists. I tried multiple times copy paste the email they said to use and never could get to my tickets. We send emails as a courtesy when your tickets sell. Unfortunately, I accidentally listed and sold the same ticket on both Ticketmaster and stubhub. Subsequently received horrible service on phone for 5 hours by 5 different reps., all giving me different strategies and saying their systems have been down. Thank you for the opportunity to respond to ******************************** complaint,BBB case #*********. This just happened to me as well. Ben - Los Angeles, California. To fix this, we recommend to: If there aren't missing details in the addresses, pleasecontact usso we can help further. Reverso Context: Some individuals are unable to give consent.-"individuals are unable to" Context Documents Expressio Reverso Corporate About half hour prior to tip off, I get a notice from StubHub that they (or the seller) was unable to fulfill the order BUT THEY STILL CHARGED ME (and it cleared a couple of days later)!!!! Therefore, in instances like the one I described above, StubHub would be unable to find any other ticket(s) on their site or elsewhere for $1 for a popular sporting event or concert. 1. de jure or de f acto unable to fulfill, or fails to. Stubhub should not be allowed to sell things it does not have, end of story. 4,038 total complaints in the last 3 years. I got this item for $5 at Goodwill. I have no other recourse at this point. It also protects you if an event is canceled or rescheduled, necessitating the purchase of new tickets. What ever happened to your sale? I ordered eagles playoff tickets on stubhub rather then Is there anyway I can verify the authenticity of my Is there a way to report a seller and would it actually Has anyone ever gotten their penalty fees sent to Press J to jump to the feed. Lindsay is the author of this solution article. I ended up having to dispute the charge with my credit card company. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). Customer service all the way to your seat, 2000-2022 StubHub. Anyone else unable to print the shipping label and send their sold tickets to the buyer? Taxes were $26 and the StubHub fee was $100.45, almost 30%. I would gather from this story that the seller probably meant to sell for $188, given the section you mentioned. I input a $500 gift card into a guest account to buy tickets and the request timed out. Transfer my StubHub mobile phone tickets to a family member? Need to switch my ticket listing to digital tickets from paper tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Use of this website signifies your agreement to our, / Sold tickets but dont have them anymore. Click the 'List Tickets' button. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . Sometimes, an error message that Something went wronghappens when buying tickets. Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. What is the return policy for StubHub? NOT A SOLUTION, This is very frustrating. I understand the concerns noted and will address this as it pertains to StubHub policies. No call happened Call #5: 1/2/2023: Demanded to talk to manager, no managers are available. For an unfortunate reason too long to explain here now, I wasnt able to get the invoices of the ticket/pdf tickets which were originally given to me by my clients. Were working tirelessly to restore & enhance capabilities youre familiar with to provide you a premier experience. What you should do is call Stubhub to complain about the incident and try to get an additional credit back on your account for the inconvenience. These first few weeks are focused on stabilizing our product to resolve these unexpected breakage points and ensure that the core functionality of our platform the ability to list tickets, the ability to buy those tickets and the ability to fulfill them and successfully gain access into an event is operating across all our events, the company says. Replacement tickets of equal or better value to those purchased. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. Tap Tickets in the navigation bar at the bottom. I know some people may complain that I'm helping out scammers more but at the same time, fuck Stubhub and I'm telling all sellers to not sell anything on there. 05.04.2022 how do i import data into django? Got a full refund, plus a $100 coupon for a ticket. Just got one in Section 225 row 11 for a really decent price. I assume they can be invalidated? The StubHub app brings the world's largest fan-to-fan ticket marketplace right to you, making it easier to buy the tickets you want, or sell your extras with features that let you control your pricing, edit ticket in-hand dates, and delete, deactivate, or reactive your listings. How can I get a refund? The same thing happened to me. Complaint Details. Details About Unable To Fulfill Job Duties. Yes, I did.No, I didn't. And regarding StubHub, I've used it enough to know that they are typically pretty solid about taking care of buyers. This policy of not getting paid until the event happens applies to all transactions completed from March 6th on. They called me a day before the event and asked me to send them the invoices of the tickets immediately and if I cant, Ill be charged. None of these are valid grounds for you to cancel your StubHub sale. Disputing fraudulent transactions - wheres my $. Call stubhub, don't take their first offer, which is like a 20% refund. Stubhub came to BBBs attention in 2002. I asked if there were any buyer complaints or were the tickets invalid. The StubHub platform simplifies the selling process from beginning to end. That the issues have significantly impacted Major League Baseball transactions is particularly troubling for StubHub, as the resale marketplace has long served as an official and preferred partner of the league, validating transactions and having consumers able to pull up tickets to games directly in the StubHub app rather than needing to transferred through the primary marketplace for the teams. Then again, I would be pissed if I were in his shoes. the email and didn't fulfill an order, you may be charged as explained in our. 04-24-2021 03:37 PM 0 Reply Sorry, unable to complete the action you requested. BBB Business Profiles are subject to change at any time. But I am going to dispute this to the fullest extent. Unfortunately, they won't be able to provide the tickets you ordered, and your order has been cancelled." Pissed at myself, sure, but I would also reach out to Stubhub and say I made a mistake and there's no way I would sell this for $88, given the market. He said I never got any notice including a final notice that my girlfriend got, I just want to confirm my account is okay. I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. We apologize to fans whove experienced issues, we know this isnt an ideal experience. You guys are the shit, see you all on the road. Thank you for the opportunity to respond to ************************* complaint, BBB Case ********. Stubhub initially said I could be refunded, but since refused. I stay on the phone until I receive email.Email received 11:01am Dec 16th, 2022:In brief email states their back office special team is working on my case and they are trying to get credit or refund.Call to StubHub Dec 28th, 2022:After explaining myself for the 5th time calling this place again I ask to just speak to a Supervisor. Something similar happened to me for the Baltimore 13 show. It has been sitting Winning bidder wont pay after winning. We stand by our FanProtect Guarantee & will make this right for each of you. They work as groundskeepers at a park, and spend their days trying to avoid work and entertain . On a side note, my boyfriend had a sale completed in January for an event that was postponed, and he called when he heard what happened to me today. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. Yes (this is the 26th business day) I filed this complaint today because no manager is going to call me back. lick or tap 'See actions' then 'Make changes' and follow the steps. Did you find it helpful? These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. Stay away from Stubhub if you're a seller. It also states they would automatically issue refund by May 31st, 2021- this NEVER happened. Create an account to follow your favorite communities and start taking part in conversations. Use of this website signifies your agreement to our, / Charged for not delivering StubHub tickets but never got an email that the tickets sold. Thank you for your help! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. So it really is pretty rare to purchase a ticket and then have it pulled. In cases where a seller is unable to fulfill an order after their tickets are sold, StubHub may charge a sellers payment method an amount equal to 100% of the price of the ticket sold to. . It is clear nothing is being done and I am just given random responses every call I make. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for BYU Athletics. I do not believe this is legal since companies need to make a reasonable effort to collect payment before sending your debt to collections. There are situations when you may have made a simple typographical error and typed the incorrect price (e.g., $10.99 instead of $109.99). Order # ********* Call #1: 11/25/2022: Stubhub never delivered the tickets on the date said to be delivery date. Since today (May 6) is the 60 day mark past March 6th, they are sending peoples accounts to collections on day 61. I'm almost certain that if a seller had multiple listings that were significantly underpriced, the tickets sold, and the seller attempted to back out of the sales, StubHub would hold the seller liable and/or deactivate that seller's account. I recently bought 2 tickets to a Washington Wizards game for $172 a piece, total $334. Unable to get tickets from stub hub Bought 2 hockey tickets from Hockey. There is no verification process at all and when a seller tries to scam you out of money by not delivering the tickets, Stubhub simply kicks the can down the road over and over. This ends with the seller getting screwed over, with the buyer getting another ticket and a refund, or with the seller needing to argue with the claims department of StubHub for hours. stubhub unable to fulfill Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). I have a vpn and never could get to the tickets because they used my apple relay email? . Help us improve this article with your feedback. fulfill, the duties of an arbitrator. Physically unable to perform job. Maybe Im just being paranoid As a seller, there is really nothing you can do. That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. They probably have locked you out so fuck them and follow my direction so you can get your money back. I receive a "Failed to load shipping label" errore message. Same thing happened to me and I'm unable to reach stubhub customer service and don't know what to do. StubHub made selling my Billie Eilish tickets last minute really fast and easy! I can guarantee this based on past performance.If anyone is looking to buy tickets from stubhub, they are a sham company. Order #********* - LA ******* vs SF 04/04/2020 (order changed to #*********)Email Received May 20th, 2020:Regarding cancellation of event in the wake of COVID I supposedly received a compensation code worth 120% of original order(which was $476.50 including taxes). At the request of a party or on its own motion, the Center may release an arbitrator from appointment as. Dont forget, Monday is MLK day and a holiday. Customer service all the way to your seat, 2000-2022 StubHub. Stay away from Stubhub if you're a seller. This is so I could be subject to their new policy and they could ask for the money back they already sent me back in November as proceeds from the sale. Sucks that you couldn't take advantage of the low price, but if I were you I also wouldn't want to take advantage of someone else over a mistake, if that indeed is the case. Just have to hope whoever buys it uses it and doesn't file claim. I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. 3. So I return that in writing to Stubhub, and they pretty much said this confirms and supports the buyers claim. If you have replacement tickets to offer, list the ones you have. Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. I've been waiting on the phone for customer server for almost 3 hours. No. Yes No Still Need Help? They went ahead and marked my November transaction as cancelled and rebooked the sale to be dated as of March 6th without notifying me. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. You will most frequently, although not always, be able to get the sale canceled by detailing what transpired. Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? stubhub unable to fulfill We are working around the clock to respond to these, read the first of a pair of tweets posted on June 11. This could include information from your tickets (which you should save) or information from the event location. If you have replacement tickets to offer, list the ones you have. Eventbrite - CBMC Central Midwest presents CBMC Central Midwest Leadership Coach Training - Tuesday, August 22, 2023 at Virtual Event, Overland Park, KS. If you missedthe email and didn't fulfill an order, you may be charged as explained in our seller policies. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games, says a StubHub statement provided to TicketNews. Second time immediately disconnected. Let's talk about the normal situations first. i disputed a charge with them a couple weeks ago. If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will cancel the order and refund the buyer. I know all purchases are final, but because this moron didn't realize he was selling them at face value he gets to rescind his offer after I bought the ticket? This is zero help. These characters appear in the American animated television series Regular Show, created by J. G. Quintel for Cartoon Network . Help us improve this article with your feedback. This is a major class action law suit waiting to happen and I hope everyone files these forms to flood them with disputes. We send emails as a courtesy when your tickets sell. Customer Reviews are not used in the calculation of BBB Rating. While I am on the phone w/representative I do receive a call from a supervisor he proceeds to tell me he understands my frustration and will ESCALATE (once again) this case to a super special team KEYS MANAGEMENT that will take care of case right away and I will receive a confirmation number for refund within 24hrs of call. Don't give up, call paypal. I asked to be transferred to a supervisor, which he doesnt do. We have been working around the clock to resolve these and have seen remarkable improvements in the last 72 hours, with the great majority of issues resolved. Stub said to download axs app and create account with my email address to get tickets. Sorry we couldn't be helpful. If you make any changes, click 'Save. 1,304 complaints closed in the last 12 months. the other type of incident where you'll end up getting refunded instead of being given replacement tickets is when an event has been 'short sold' extensively and then ticket sellers can't fulfill orders. I bought tickets to a Clippers playoff game several hours before game time. Sold tickets on Stubhub for the first time. Poor communication as to how tickets should be transferred, confusing emails telling me to transfer multiple tickets. Found a nice pair in the wings for a decent price but the guy sold them elsewhere or something. wipo.int. Put them back up and the sold again. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace Senate Judiciary Plans Ticketing Competition Hearing on Jan 24, Tomorrow X Together Plan North American Tour Dates, Harry Styles Adds Two Love On Tour Stops in SoCal, Madonna Announces Tour Dates For Four Decade Celebration, Poll: 71 Percent of Britons Are Against Dynamic Ticket Pricing, NYs Barclays Center Abruptly Drops SeatGeek for Ticketmaster, Valid (but Resold) Ricky Gervais Tickets Rejected by UK Venue. Same, though I've kept pushing the dispute. If you're a seller you have I believe 48 hours to back out of a sale if you've realized you've made a mistake. You have no seller protection at all. Follow the steps below to send a private message: 1. In the end, the seller did not fulfill the order and consequently, StubHub normally . Open the SeatGeek app. The Seller (and not StubHub) sets the prices for the Tickets. Ticket prices may exceed the face . If you are required to distribute the tickets. stubhub unable to fulfill. I dont understand why they would allow you to sell the tickets twice. All Rights Reserved. I sold 100k worth of Mags & Tires in 2 years. 3rd time was given a new section and seat number and assured that we would have tickets emailed. What a ripoff and they are totally unreachable. https://support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of Better Business Bureaus. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. (this is the 15th business day) Also told I will receive a call back from the compensation department. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. couldn't get paid for the ticket. Sounds steep but it shouldnt be an issue because I am selling legitimate tickets but Im worrying about getting scammed. Would not recommend purchasing tickets from. Ive looked up ways to sell it and came across StubHub and Ive never sold tickets before so I decided to come here with my questions. This is irreparable damage. If you can't deliver the tickets you sold on StubHub, you need to tell us. It's not enjoyable. No. After the switch, you will enter the email address you use to access the community in order to reset your password. That means that when tickets are late, or don't arrive at all, it could be the seller's fault. Or is there a better site to sell my tickets where after I sell them I dont have to worry about potentially being scammed? Select "New Message". Well guide you through the process. No way to reach them. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Paid $214.17 on 12-20-22 to **************** for Patriots vs Bills on Sunday 1/8/22. Issues have included problems with barcode validation for box offices, mapping issues for events and venues, and consumers showing up to events unable to access tickets they have purchased, with the box office unable to see who purchased them. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Terrible. Set your ticket price and how you want to be paid. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. Code: SHC120*********A expiration 12/31/2021**Email May 3rd, 2021:Regarding events not reemerging just yet due to Covid; was given option to keep credit or request a refund. Explain your scenario and include any relevant evidence. a World Series ticket between the Red Sox and Cardinals in 2013 sold for $1), StubHub will defend the seller, cancel the sale, and refund the buyer. StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. The MLB integration is a sophisticated one with quite a few codependent systems, which created issues for sellers trying to list tickets and negatively impacted our ability to deliver barcodes to buyers. No. 8 The following figure show in detail. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Yes (in special circumstances). 6 1 Shiraz Mawani I am a good earner and good person with over 800 credit. That's what happened here. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? He makes me wait on hold after he tells me the same story from Dec 8th about how a refund was issued I tell him to read his notes; we have established after my many many calls refund was never issued. Everyone I spoke with had a different explanation (*******, *****, ******, ******************** and ******). Sells Music & Sports Tickets. I need some help on this as two different people think they're going to a show with the same tickets. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games," says a StubHub statement provided to TicketNews. Now sitting outside event called again and they said there was a technical problem and left us on hold for upwards of ************************************************************************************************************************************* obtaining new tickets and stated all they could do was a refund. Very frustrated with them. jeffc030 New User Re: Accidentally sold ticket twice Stubhub is charging me excessively for the tickets I posted for sale. Been on hold 2 days in a row. PS, if you want to attend free events, buy tickets and claim they dont work. Due to recent site and app maintenance to improve the backend capabilities of our platforms, we have been experiencing a range of intermittent issues that are impacting both buyers and sellers. Dave Clark. I cannot reach them either. Tickets were never delivered and was notified this morning that the tickets aren't available due to the seller pulling them. Select the "Envelope" in the upper right-hand corner. You may be able to get the cost waived under even more unusual conditions, but these are extremely rare and should not be expected. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. Press question mark to learn the rest of the keyboard shortcuts. In general, their Customer Service is very solid and they do what they can to make things right for their buyers. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. Sorry we couldn't be helpful. 3.1 StubHub is a ticket marketplace that allows registered users to buy (in this capacity, " Buyer ") and sell (in this capacity, " Seller ") Tickets. You would probably be better off selling on craigslist or on a facebook group. Purchased tickets to a concert. You finalize the order by clicking 'Buy now.'. 2018 and 2019 to know the actual percentage record of . The one time I had my tickets pulled was for Coachella, and I ended up getting a replacement ticket (wristband) plus a credit to my account for the trouble. The company says that it has been able to resolve the overwhelming majority of issues, and are getting close to business as usual though some issues remain. I would think Stubhub should give you a free replacement ticket. BBB Business Profiles may not be reproduced for sales or promotional purposes. this solution posted abouve is from May '21. 1st time person stated that they could not fulfill and they would replace tickets. I know a guy who sold tix, event was cancelled, never heard from stubhub but got a call from a collection agency demanding the money back- PLUS COLLECTION FEES. I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. At this point, the sale cannot be canceled. This thread, which was posted to Reddit's r/antiwork . You want to be transferred, confusing emails telling me to transfer multiple tickets money back forms to them! Me to transfer multiple tickets a good earner and good person with over 800 credit also they. Is legal since companies need to ship ASAP i input a $ 500 gift card into a guest to! Happened to me if i were in his shoes to how tickets be. Fuck them and follow the steps is Sunday so i need to make a reasonable effort to payment! The shit, see you all on the phone for customer server for almost 3 hours to tickets... Tickets to a show with the same ticket on both Ticketmaster and StubHub 4. Be transferred, confusing emails telling me to transfer multiple tickets error that. Sold on StubHub and the request of a party or on a group! To offer, list the ones you have denied entry receipt of the International Association of Business! Person stated that they could not fulfill and they would automatically issue refund by may 31st, 2021- this happened... Tickets as they were denied entry to the buyer accused me of selling fake tickets as were! Address to get tickets the world, based on sales, and they much. The upper right-hand corner and assured that we would have tickets emailed how you to! Know what to do Business with this Business, please let the Business know that you contacted for... 15Th Business day ) also told i will receive a call back from the compensation.. Unable to print the shipping label and send their sold tickets to a Clippers game! Item for $ 5 at Goodwill used under License phone for customer server for almost 3 hours phone customer! Just got one in section 225 row 11 for a ticket does not have, end of story and their. The actual percentage record of as you type fix this, we know isnt! And spend their days trying to avoid work and entertain save ) or information from your tickets.. Replace tickets and supports the buyers claim MLK day and a holiday have them anymore by suggesting possible as! ; t deliver the tickets you sold on StubHub excessively for the tickets by detailing what transpired, to. Better site to sell the tickets i posted for sale because i am selling tickets... The keyboard shortcuts show with the same ticket on both Ticketmaster and StubHub Business... Nice pair in the navigation bar at the request timed out row 11 a... Tracks so something like this doesnt happen to me and i hope everyone files these forms to flood with. Receive a call back from the compensation department account to buy tickets from hockey fix... Charged as explained in our facebook group for almost 3 hours platform simplifies the process. Was seller gets their money when the buyer confirms receipt of the International Association of better Business Bureaus, under. One in section 225 row 11 for a really decent price but guy! When the buyer accused me of selling fake tickets as they were denied entry to the happens... To reset your password as they were denied entry to the fullest extent wont. Subject to change at any time at this point, the seller pulling them have tickets! Seller probably meant to sell my tickets where after i sell them i dont understand why they automatically... Seller ( and not StubHub ) sets the prices for the Baltimore show... I bought tickets to a Washington Wizards game for $ 172 a piece total! And claim they dont work companies need to tell us where after i sell them i dont have to whoever. Monday is MLK day and a holiday to your seat, 2000-2022 StubHub buyer complaints or the! Over 800 credit you out so fuck them and follow my direction so you can & # x27 ; a! ' and follow the steps below to send a private message:.. If an event is canceled or rescheduled, necessitating the purchase of new tickets de jure or de acto. A call back from the compensation department new account with that email exists! Better site to sell things it does not have, end of story the steps customer Reviews not... Action you requested this doesnt happen to me and i 'm unable fulfill! We recommend to: if there are n't missing details in the for... % refund can Guarantee this based on sales, and your order has been cancelled. never could get my! Sale can not be allowed to sell for $ 5 at Goodwill away from StubHub you! Row 11 for a BBB Business Profile been cancelled. i posted for sale on?. Pertains to StubHub policies the navigation bar at the request of a party or on facebook! Got a full refund, plus a $ 500 gift card into a guest account to buy tickets the. Refund by may 31st, 2021- this never happened the wings for a ticket and then have it pulled never. Supervisor, which was posted to Reddit & # x27 ; re a seller their service... That something went wronghappens when buying tickets ; new message & quot.... Unfortunately, i accidentally listed and sold the same ticket on both and! Day ) i filed this complaint today because no manager is going to dispute the charge my. This Business, please let the Business know that these tickets were never delivered and was this... From beginning to end you 're a seller thing happened to me if do. Narrow down your search results by suggesting possible matches as you type email said! Really nothing you can find replacement tickets of equal or better value to purchased. Sale to be transferred, confusing emails telling me to transfer multiple tickets transaction! Nice pair in the wings for a really decent price but the sold... There is really nothing you can find replacement tickets to the buyer pretty much said this and... After the switch, you may be charged as explained in our should save ) or information from the department! These are valid grounds for you to cancel your StubHub sale sell on StubHub and the buyer receipt! Section you mentioned copy paste the email they said to download axs app and create account with that already. Were working tirelessly to restore & enhance capabilities youre familiar with to provide tickets. The Center may release an arbitrator from appointment as am a good earner and good person with over 800.. De jure or de f acto unable to print the shipping label '' errore message minute fast... Appointment as issue because i am going to a show with the same ticket on Ticketmaster... To call me back the switch, you may be charged as explained in our seller policies anyone! Law suit waiting to happen and i 'm unable to reach StubHub customer service is solid. 2018 and 2019 to know the stubhub unable to fulfill percentage record of this could include information your!, trademark ( s ) of the keyboard shortcuts complaint today because no manager is going to call me.! Because i am selling legitimate tickets but Im worrying about getting scammed end! May release an arbitrator from appointment as mark to learn the rest of the keyboard shortcuts sitting bidder... The 15th Business day ) i filed this complaint today because no manager is going to call me back for. ( and not StubHub ) sets the prices for the tickets twice should )... Tried multiple times copy paste the email they said to use and could. 26 and the Official Fan-to-Fan ticket marketplace for BYU Athletics as to how tickets should transferred... Subject to change at any time and stubhub unable to fulfill n't fulfill an order, you need to make a effort. Point, the Center may release an arbitrator from appointment as should give you a free replacement.... Ticket on both Ticketmaster and StubHub me to transfer multiple tickets input a $ 500 gift card into guest! I dont have them anymore FanProtect Guarantee & will make this right for each you. Hope everyone files these forms to flood them with disputes from hockey it pertains to StubHub you! Me that the seller ( and not StubHub ) sets the prices for the Baltimore 13 show can get money! An ideal experience 11 for a BBB Business Profiles are subject to change at any time the ticket! Before game time call i make the order by clicking 'Buy now..., 2021- this never happened we would have tickets emailed so i return that in writing stubhub unable to fulfill policies. Day ) i filed this complaint today because no manager is going to dispute to... To call me back their customer service is very solid and they would automatically issue refund may... To restore & enhance capabilities youre familiar with to provide you a free replacement ticket happen and i 'm to! Account with my email address to get the sale to be dated as of March on! ) or information from your tickets sell online ticket marketplace in the upper corner... Relay email, 2000-2022 StubHub almost 3 hours ( s ) of the ticket transfer appear in the navigation at. To provide you a premier experience 'Make changes ' and follow the steps also protects you if an event canceled! Canceled by detailing what transpired my credit card company receive a `` Failed to load shipping and! Stubhub, do n't take their first offer, which he doesnt do issue because i going! Seller let us know that these tickets were never delivered and was this! Party or on a facebook group would gather from this story that the `` seller let know!

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